Instafresh Online T&C and Privacy Policy

Welcome to Insta Fresh - Online!

Welcome to Instafresh Online! We offer delivery services for a variety of products, including hotel food items, fresh vegetables, fresh fruits, meat (chicken, mutton, fish, beef), groceries, snacks, local parcel services, and medicines. Please read these terms carefully before using our services. By placing an order, you agree to these terms.

1. Our Services

  • Our delivery services are available from 7 AM to 10 PM every day.
  • We aim to deliver all orders within 1 hour from the time of confirmation.
  • For medicines, customers must call to confirm the order after uploading a valid doctor’s prescription.

2. Categories of Services

  • Food Items: Hotel food, snacks, and groceries.
  • Fresh Produce: Fresh vegetables, fruits, and meat (chicken, mutton, fish, beef).
  • Parcel Services: We deliver local parcels such as documents, food items, household items, and clothes.
  • Medicines: Prescription-required orders. Please upload your doctor's prescription and confirm the order via phone call.
  • Auto Services (Coming Soon): Local auto pickup and drop services.

3. Order & Delivery

  • Delivery will be made within 1 hour after confirmation for most products.
  • For medicines, please ensure you upload a valid prescription and confirm via phone.
  • Orders can be placed through our web app at instafresh.app.

4. Customer Information

To process your order, we collect basic delivery information, such as:

  • Name
  • Contact Number
  • Email Address
  • Delivery Address (including landmark and pincode)

These details help us deliver your order quickly and accurately.

5. Order Changes & Cancellations

Orders can be modified or canceled before they are dispatched. Once an order is out for delivery, it cannot be changed or canceled.

6. Data Privacy

We collect your personal information (name, contact number, email, address, etc.) to fulfill your order and ensure smooth delivery. We do not share your information with third parties unless required by law.

7. Payments

Payments can be made online or in cash upon delivery.

8. Disclaimer

Instafresh is not responsible for delays due to factors beyond our control, such as traffic, weather, or unexpected events.

9. Contact Us

    For any queries or assistance,contact us at:

  • Phone: +91 9944577517, +91 8825555803,
    For Tech (+91 9361247663)
  • Address: Vaniyambadi, Tamil Nadu
  • Website: instafresh.app

By using Instafresh Online, you agree to these terms. Thank you for choosing us!

Privacy Policy for Instafresh Online

At Instafresh Online, we value your privacy. This policy outlines how we collect, use, and protect your data when using our services at https://instafresh.app.

1. Data We Collect

Name, Contact Number, Email, Delivery Address (Landmark, Pincode) Collected to process your orders and deliveries.

2. Use of Data

  • Order Processing: Deliver food, groceries, vegetables, fruits, meat, medicines, and parcels.
  • Order Confirmation: For medicine orders, we may call to confirm the order after uploading your doctor’s prescription.

3. Data Sharing

We do not sell or share your data, except with delivery personnel when needed.

4. Data Security

We use encryption to secure your data but cannot guarantee 100% security.

5. Your Rights

Access, correct, or delete your personal information by contacting us.

6. Medicines

Doctor’s prescriptions are required for any medicine orders.

7. Contact Us

For questions, contact us:

  • Phone: +91 9944577517, +91 8825555803,
    For Tech (+91 9361247663)
  • Address: Vaniyambadi, Tamil Nadu
  • Website: instafresh.app

By using Instafresh Online, you agree to these terms. Thank you for choosing us!